Headcovers4u.com Return Policy
You may return your Headcovers4u.com headscarves for any reason by notifying us within three days of receipt. Please note the following procedure and conditions.
- Refer to the Return Authorization section of your invoice for shipping information.
- All return shipments must be prepaid by you, the customer.
- Email us at support@castlecrowns.com to get a Return Authorization number. Be sure to state your name, customer order number and the reason you want to return your Castle Crown.
- Put the Castle Crown package in a Priority Mail Flat Rate Shipping Package.
- Cut out the shipping address information and tape it to the box.
- Write the Return Authorization number on the box in ink next to the shipping label. RA# ______________
- Bring to the post office.
- We must receive the return within 5 business days of you receiving your Return Authorization number.
- For unworn, undamaged product still in the original package. A. Place the Castle Crown in the shipping box, seal and mail. B. You will receive a full refund for your purchase via credit to your credit card.
- For product that has been tried on but not worn: A. Fold the Castle Crown carefully and slip it into the original package. B. Place the package in the shipping box. C. You will receive a full refund for your purchase via credit to your credit card.
- For product that has been received damaged from Castle Crowns: A. Fold the Castle Crown carefully and slip it into the original package. B. Place the package in the shipping box. C. You will receive a full refund for your purchase via credit to your credit card.
- If you are returning a product you must have Return Authorization number provided by our customer service. Any return(s) without a Return Authorization number will not be honored.
- If you have damaged your Castle Crown after use, call us or write us and we will help you to resolve the situation.
Proudly cut, sewn and assembled in the USA